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Privacy Policy
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Effective Date: April 30, 2026
This Privacy Policy explains how Lovely Roses collects, uses, stores, shares, and protects personal information when users interact with our website, Facebook Page, Instagram account, WhatsApp Business account, Meta ads, lead forms, messages, or any digital service connected to our business.
By using our website, submitting a form, sending us a message, interacting with our ads, or communicating with us through Facebook, Instagram, or WhatsApp, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Full name
Email address
Phone number
Message content
Product or service interests
Order, quote, delivery, or appointment details
Information submitted through website forms, Meta lead forms, Facebook, Instagram, WhatsApp, or other communication channels
Advertising interaction data, such as clicks, form submissions, page visits, campaign source, and engagement with our ads
Technical data, such as browser type, device information, IP address, cookies, and website usage data
2. How We Collect Information
We may collect information when you:
Visit our website
Complete a contact form or lead form
Send us a message through WhatsApp, Facebook, Instagram, email, or SMS
Interact with our Meta ads
Request information about our products or services
Place an order, request a quote, or schedule a service
Communicate with our team
3. How We Use Your Information
We use personal information to:
Respond to inquiries and messages
Provide information about our products and services
Process requests, orders, quotes, deliveries, or appointments
Provide customer service and follow-up communication
Send updates, offers, reminders, or promotional communications when permitted
Measure and improve our advertising campaigns
Improve our website, services, and customer experience
Maintain records for business, legal, tax, security, and compliance purposes
Detect, prevent, and respond to fraud, misuse, security incidents, or unauthorized activity
4. Meta Platforms and Advertising Tools
We may use tools provided by Meta Platforms, including Facebook, Instagram, WhatsApp, Meta Ads Manager, Meta Pixel, Conversions API, lead forms, messaging tools, and analytics tools.
These tools help us understand how users interact with our ads, website, forms, and messages. Meta may process information according to its own terms, policies, and privacy practices.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve website functionality, measure performance, analyze traffic, and support advertising campaigns.
Users can manage cookies through their browser settings.
6. Sharing of Information
We do not sell personal information.
We may share limited information with trusted service providers that help us operate our business, including website hosting, customer communication, advertising platforms, analytics tools, payment providers, order management systems, delivery support, or customer support tools.
We may also disclose information when required by law, regulation, legal process, security need, or to protect our rights, users, customers, and business operations.
7. Data Storage and Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
No digital system is completely secure, but we work to protect the information we collect and maintain.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, respond to requests, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
9. User Rights
Users may request access, correction, update, or deletion of their personal information by contacting us.
10. Data Deletion Requests
Users may request deletion of their personal information by contacting us at:
Email: sales@lovelyroses.com
Phone: +1 786-398-9040
Users may also visit our Data Deletion Instructions page:
https://www.lovelyroses.com/data-deletion
We will review deletion requests and delete applicable personal information from our active records within a reasonable period of time, unless we need to keep certain information for legal, tax, accounting, security, fraud prevention, or compliance purposes.
11. Children’s Privacy
Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
13. Contact Information
Business Name: Lovely Roses
Website: https://www.lovelyroses.com/
Email: sales@lovelyroses.com
Phone: +1 786-398-9040
Business Address: 2753 NW 79th Ave, Doral, FL 33122